Condition, Care & Warranty

At SacVintageCo, we work with vintage, restored, and one-of-a-kind pieces selected for character, craftsmanship, and lasting presence. Because these items have lived before, they may carry signs of age, use, repair, and variation that are part of their history and appeal.

Rather than offering a traditional retail-style warranty, we aim to represent each piece as honestly and thoroughly as possible through photographs, measurements, and written condition notes.

Vintage Character

Many items we offer are vintage, antique, secondhand, restored, refinished, or otherwise pre-owned. As a result, pieces may show wear, patina, finish variation, prior repairs, small irregularities, or age-related imperfections consistent with their history and use. These qualities are often part of what makes a vintage piece unique and are not necessarily defects.

Condition and Expectations

We do our best to describe each item accurately, but vintage and restored pieces should not be expected to perform or present exactly like newly manufactured furniture or decor. Natural materials and older construction may continue to shift subtly over time with use and environment.

Wood may respond to humidity and temperature. Finishes may soften, deepen, or develop additional character. Metal may continue to patinate. These are normal qualities of aged materials and are not covered under a general warranty.

No General Product Warranty

Except where required by law, items sold by SacVintageCo are offered as-is and as described. We do not provide a general express or implied warranty, including warranties of merchantability, fitness for a particular purpose, or durability.

What Is Not Covered

Our policy does not cover:

• normal vintage wear or age-related imperfections

• disclosed condition issues shown in listing photos or descriptions

• gradual changes in wood, finish, veneer, metal, cane, upholstery, or other materials over time

• fading, darkening, hairline cracking, patina development, or surface wear from normal use

• damage caused by sunlight, moisture, heat, dryness, temperature swings, or improper storage

• damage caused during moving, loading, unloading, installation, or use by third-party movers

• scratches, dents, rings, stains, or finish wear after delivery or pickup

• fit issues involving doorways, stairwells, hallways, elevators, or intended placement in the home

On Arrival

We ask customers to inspect their item promptly upon delivery or pickup. If an item arrives damaged, incorrect, or materially different from its description, please contact us within 48 hours at hello@sacvintageco.com with your order number, a description of the issue, and clear photos.

Any approved resolution will be handled in accordance with our Return & Refund Policy.

Care

Vintage pieces do best when treated with care and used with realistic expectations. We recommend avoiding prolonged direct sunlight, excess moisture, harsh chemical cleaners, and extreme temperature changes. Gentle care helps preserve the finish, structure, and character of the piece over time.

Contact

For questions about condition, care, or a piece you’re considering, please contact:

SacVintageCo

hello@sacvintageco.com